Private Banking Assistant

  • Banking
  • Jersey
  • Permanent
  • Full Time
  • 7538



This role is vital from initial client introduction.  Postholder will maintain static data, manage and retain client relationships with high net worth individuals; and ensure excellent service delivery; respond to client queries; administer some client reviews; assist with training; application of IMMUNE and FORCE rules; respond to client valuation, statement or audit requests; track routine client reporting processes and escalate with bankers; ensure client engagement documentation recorded on client files; obtain reports for clients on issues arising; validate compliance time and quality targets; co-ordinate client service remediation activities; drive documentation process for client take on, closure and death, new account set up, closure of dormant accounts, Trust estate processing; Portfolio creation; Stock Transitions and transfers; manage client file details and ensure remediation of incomplete KYC data; money transmission, standing orders and payment processing following client instruction and including engagement on sanctions checks; monitoring client debit/credit balances and client portfolio holdings on internal systems.

Candidate will have knowledge of business processes and policies; strong numeracy, communication and relationship building skills; team player; good judgement to prevent fraud; competent in Word, Excel, PowerPoint and other relevant IT skills; knowledge of regulations applying to bank and clients; attention to detail; knowledge of internal risk management, compliance, AML procedures and constant vigilance in respect of them.  Good customer service basic banking background is sufficient.

Five years continuous residence in Jersey required.


For more details contact Emma O’Connell

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Private Banking Assistant

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