Senior Customer Service Executive

Banking Jersey Permanent Full-Time

If you are able to think outside the box and embrace change whilst being keen to learn new products and services, contact us now!!!!!

Location:
Jersey
How to apply:
To apply or for more information please contact Emma O’Connell on 01534-888345 or email emma.oconnell@thomasdessain.com.

Great role delivering exceptional customer service, handling complex inquiries and training and mentoring junior team members; delivering tailored solutions across various banking products and services; maintaining thorough knowledge of savings accounts, loans, and credit products; identifying and proposing improvements to customer service processes; supporting implementation of customer service policies; building and maintaining strong customer relationships; identifying potential risks in customer accounts/transactions; leading on operational processes, meeting clients and attending client events.

The successful candidate will have strong communication skills, ability to work independently and collaboratively in team, proficiency with banking software, CRM tools, and relevant technology, pro-active approach, knowledge of banking regulations and compliance standards.

Share

Similar roles

TD-01433 - Partnership Associate

If you enjoy a varied role in business development, events, onboarding and strategy, then this could be the very role you are seeking!!!!

Banking Jersey Permanent Full-Time
Job information
TD-01422 - Account Manager

Exciting role as primary contact between Relationship Managers, company, and designated portfolio of clients, delivering highest standard of client service.

Banking Jersey Permanent Full-Time
Job information
TD-01318 - Private Banker

An exciting opportunity has arisen to join our dedicated team where you will make a real impact.

Banking Jersey Permanent Full-Time
Job information