AVP, Client Support Team Lead

Banking Jersey Permanent Full-Time

Driving excellence in corporate & private banking client service

Location:
Jersey
How to apply:
To apply or for more information please contact Emma O’Connell on 01534-888345 or email emma.oconnell@thomasdessain.com.

You will play a pivotal role in leading a high-performing team of Account Managers to deliver exceptional client service. 

 

Acting as the primary liaison between Relationship Managers, clients, and internal stakeholders, you will ensure seamless client experiences, operational efficiency, and proactive support across a diverse portfolio.

 

You will oversee day-to-day client servicing, manage workflow, and drive continuous improvement initiatives while cultivating a culture of collaboration, accountability, and excellence. 

 

This leadership role calls for a strategic thinker with strong relationship management skills, a passion for service quality, and a keen eye for risk and process enhancement.

 

If you’re an experienced client support leader who thrives in dynamic banking environments and enjoys empowering teams to exceed client expectations, we want to hear from you.

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