Customer Service Representative - German Speaking

Customer Service Jersey Permanent Full-Time

To provide a high level of customer service through the application of excellent interpersonal skills and best practice policies and procedures.

Location:
Jersey
How to apply:
To apply or for more information please contact Katie Drury on 01534-888345 or email katie.drury@thomasdessain.com.

Key Responsibilities but not limited to:

  • Order/Backorder Status.

  • Shipping information and tracking.

  • Product features and fit.

  • Product availability.

  • Competition comparisons.

  • Customer orders including the entering and verifying promotional and seasonal orders when necessary.

  • Liaise with Customers, Colleagues in Finance, Warehouse, Customer Service, Retail store and Sales Agents.

     

 

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