Officer, Relationship Support, Corporate and Business Banking - 12 month FTC

Responsibilities: 

• Address client’s queries/requests timeously, monitoring their progress to ensure they are resolved/addressed by acting as a liaison between clients and internal departments and providing accurate and timely administrative support to relationship managers, to provide seamless experience to clients.
• Ensure accurate information is loaded onto the system and provided to the Manager or others in the team when need be or upon request.
• Follow all relevant departmental policies, processes, standard operating procedures, service levels and instructions so that work is carried out in a controlled and consistent manner while ensuring compliance with applicable regulations and legislation.
• Liaise with other internal business areas to ensure the timely processing of all transactions so as to provide the highest levels of service to clients.