Sales Quality Assurance Manager

Banking Jersey Permanent Full-Time

Set the bar for client trust and excellence

Location:
Jersey
How to apply:
To apply or for more information please contact Emma O’Connell on 01534-888345 or email emma.oconnell@thomasdessain.com.

You’ll oversee quality assurance reviews, manage escalations and appeals, and run calibration sessions to keep outcomes consistent across teams.

 

From refining customer scripts to monitoring regulatory adherence and mentoring colleagues, you’ll shape processes that protect clients and strengthen trust.

 

If you bring sharp analytical skills, a Level 4 investment qualification, and the confidence to influence senior stakeholders, this hybrid role offers the platform to make a measurable impact across international wealth network.

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